Support & contact
For product questions, technical issues, privacy requests and complaints: support@mepestimatex.com.
For a technical issue
Include your Windows version, app version, a description and a non-sensitive error reference. Never send a password, verification code, device key or payment-card details. Only share confidential project material when necessary and when you have authority.
Billing and refunds
Once sales are enabled, Paddle handles payments as Merchant of Record. Use the links in your Paddle receipt or Paddle buyer support for billing, cancellation and refund requests. No payments are currently collected.